Effective Date: August 10, 2026
First Class Concierge LLC (“First Class Concierge,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through https://first-class-concierge.com, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly to us — for example, when you submit a contact or service-request form. This may include your name, phone number, email address, requested booking date, party size, and any details you include in your message.
How We Use Your Information
We use the information you provide to respond to your inquiries, coordinate and deliver the services you request, schedule and confirm bookings, and communicate with you about your requests.
How We Share Your Information
We do not share personal information with third parties for marketing purposes. We may share information only with service providers who help us operate our business and fulfill your requests, or where required by law. We do not sell your personal information.
SMS / Text Messaging
- Program Description: First Class Concierge LLC sends text messages related to your service requests, bookings, appointment scheduling, confirmations, reminders, and follow-ups. You opt in by checking the consent box on our contact form.
- Frequency: Message frequency varies. You will receive approximately 5–10 messages a month based on your project needs.
- Opt-out: Reply OPT OUT or STOP at any time to unsubscribe. We will confirm via SMS, and you will stop receiving messages. To rejoin, sign up again.
- Interruption: Message delivery may be delayed or unsuccessful due to carrier issues.
- Cost: Message and data rates may apply. Contact your wireless provider for details.
- Privacy: For questions about privacy, see this Privacy Policy or contact us at the details below.
Mobile opt-in data and consent are never shared with third parties or affiliates for marketing purposes.
Data Retention
We retain your information for as long as needed to provide our services and for legitimate business or legal purposes.
Your Choices
You may request access to, correction of, or deletion of your personal information, or opt out of text messages at any time (see above), by contacting us using the information below.
Security
We use reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
First Class Concierge LLC
Phone: 480-363-9653
Email: llouchheim@gmail.com